Social Integration of Families in Crisis or in Precarious Social Situation in the Community Life. Community-Based Arrangements for Social Services Delivery to Families. Edited by D. Bychkov, O.Feoktistova. Institute for Urban Economics. 2009. 60 pages.

The book presents deliverables of the IUE project aimed at analyzing the best practices of organizing assistance to families with handicapped children and at designing a model document that describes key parameters of the process, procedures of services delivery and requirements to the outcomes of services delivery to such families. One of major goals of this document is to formalize and unify requirements to the procedure and outcomes of services delivery, regardless of the form of incorporation, legal status or location of a relevant social service. The proposed procedure is intended to become a mechanism that will set up a common regulatory framework for relationships emerging between the customer, the services’ provider and the recipient of services.

The book targets experts from management authorities and social services agencies engaged in arranging for the delivery of social services or in services’ delivery to final recipients.